Welcome to Eight Count. Please read these Terms and Conditions carefully, as they set out your rights and obligations when training with us and using our facilities. By signing up as a member, booking a class, or entering our studio, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Eight Count reserves the right to update or amend these Terms and Conditions at any time, with reasonable notice provided to members where possible. Your continued use of Eight Count services after any changes are made constitutes acceptance of those changes.

GENERAL TERMS AND CONDITIONS

CODE OF CONDUCT

Respect for our space, our team, and each other is a fundamental part of training at Eight Count. We strive to maintain an inclusive, safe, and motivating environment, and we expect all members to act in a way that supports this ethos.

Mobile phones and other electronic devices must be used respectfully within the space. We prioritise the privacy, comfort, and safety of all our members. Taking photos or videos of other individuals without their clear consent is a breach of our terms and conditions. If you wish to record content before, during, or after a session, you must obtain the consent of anyone who may appear in the background.

Aggressive, disrespectful, or unsafe behaviour toward staff or other members will not be tolerated and may result in immediate suspension or cancellation of membership.

CLASS BOOKINGS, CANCELLATIONS AND ATTENDANCE

Booking in for classes is essential to secure your place, as numbers are limited. At this time, there are no penalties for cancelling a class late or failing to attend a booked session. However, Eight Count monitors attendance closely, and reserves the right to introduce cancellation or no-show fees in the future if required. Any changes to our booking policy will be communicated clearly to all members with reasonable notice.

Repeated no-shows or late cancellations may affect your ability to book classes if a future booking policy is introduced.

PREGNANCY POLICY

If you are pregnant, please notify the Eight Count team prior to participating in any classes. Modifications to training can be provided where appropriate, however, use of the Recovery Studio, including infrared saunas and ice baths, is not permitted during pregnancy for safety reasons unless you’ve been medically cleared by a doctor and presented this to Tom the Eight Count Director. 

MEMBERSHIPS & PAYMENTS

Membership at Eight Count provides access to a range of classes, open gym, and recovery facilities depending on your chosen tier. All memberships are billed weekly to your nominated account or card. By signing up, you authorise Eight Count to debit this amount at the agreed intervals.

For members who join using a special or introductory offer, please note: if you cancel your membership and decide to return at a later date, you will not be eligible to claim the same offer again. Instead, you will be charged at the current full “All Access” membership rate at the time of rejoining.

Memberships at Eight Count are personal and non-transferable. You are responsible for keeping your contact information and payment details up to date at all times. If your payment is missed or dishonoured, additional fees may be charged, and continued missed payments may result in suspension or cancellation of your membership.

We do not require a minimum commitment period and do not offer a 1-month unlimited membership option.

Cancellations must be submitted in writing via email or in person, with a minimum of seven (7) days’ notice prior to your next billing date. If sufficient notice is not provided, further fees may be incurred. Memberships are not transferable or refundable.

LIABILITY, WAIVER & INDEMNITY

1. Assumption of Risk and Waiver of Liability

Members expressly acknowledge that participation in boxing, strength and conditioning, circuit classes, recovery services (including infrared saunas and ice baths), and use of gym equipment carries inherent risks of personal injury, illness, or death. By signing, you accept and assume all such risks, known and unknown, whether arising from negligence of Eight Count or otherwise.

Members hereby waive any right to sue or make a claim against Eight Count, its officers, employees, contractors or agents for any loss, damage or injury sustained during participation, except where such liability cannot be excluded by law.

2. Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless Eight Count, its officers, employees, contractors and agents from any claim, action, damage, loss, cost or expense (including legal costs on a full indemnity basis) arising out of your breach of these Terms, or your negligent or wilful acts or omissions within the gym or recovery facilities.

3. Medical and Health Declarations

You must complete a pre-exercise health questionnaire prior to first use of our facilities and update it whenever your health status changes.
You confirm you are medically fit to participate and have sought independent medical advice if in doubt.
You undertake to disclose any injuries, medical conditions or medication that may affect your ability to train safely.

4. Personal Property and Equipment Use

You use all gym equipment, lockers, and recovery facilities at your own risk.
Eight Count is not liable for any loss, damage or theft of personal property, whether left in lockers or on the premises.
You must not remove equipment from its designated area and must follow all signage and staff instructions.

5. Minors and Guardian Consent

Members under 18 years must have this form signed by a parent or legal guardian, who accepts the same risks and waivers on their behalf.
Guardians remain responsible for the minor’s conduct and compliance with these Terms.

6. Emergency Procedures and Medical Treatment

In an emergency, you authorise Eight Count to secure medical assistance and transportation at your cost.
Staff may administer first aid where qualified, but no liability is accepted for first aid or medical treatment provided.

7. Force Majeure

Eight Count is not liable for failure or delay in performance due to events beyond its reasonable control (including natural disasters, government restrictions, utility failures or pandemics).

8. Insurance

You acknowledge it is your responsibility to hold adequate personal accident, health and/or income protection insurance; Eight Count’s public liability insurance does not extend to cover individual members.

PRIVACY & USE OF IMAGES

Any photography or videography by staff or contractors is for promotional or training purposes only and will be conducted with your prior consent.

Personal data collected via booking or membership processes will be handled in accordance with our Privacy Policy, consistent with the Privacy Act 1988 (Cth).

GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms must be submitted to the exclusive jurisdiction of the courts of Victoria.

RECOVERY STUDIO TERMS AND CONDITIONS

ACKNOWLEDGEMENT OF RISK

By entering the Recovery Studio, members acknowledge that the use of infrared sauna, ice baths, and compression therapy involves specific physical risks. These may include, but are not limited to: dehydration, dizziness, heat exhaustion, heat stroke, cold shock, hypothermia, numbness, circulatory complications, or nerve irritation.

Members use these facilities voluntarily and at their own risk. Eight Count staff are available to assist but are not responsible for individual health outcomes resulting from improper use.

HEALTH SCREENING

Before first use, members must complete a health questionnaire disclosing any relevant medical history, including cardiovascular conditions, diabetes, neuropathy, previous cold- or heat-related injuries, pregnancy, or implanted devices such as pacemakers.

If any of these conditions apply, a written clearance from a medical professional is required before access to the Recovery Studio is granted.

SAFE-USE GUIDELINES

Infrared Sauna
Sessions are limited to 30 minutes. Members must remain hydrated before, during, and after use. Those feeling dizzy, nauseous, or unwell should exit the sauna immediately. Use is restricted to those in swimwear or a clean towel, and a shower is required beforehand.

Ice Baths
Water temperatures will be maintained between 4°C and 15°C. Sessions should not exceed 10 minutes. Anyone experiencing shivering, numbness, or difficulty breathing must discontinue immediately. Ice baths must not be used alone, either staff supervision or a training partner must be present.

Compression Therapy
Sessions are capped at 20 minutes. Pressure levels must remain within the manufacturer’s recommended PSI. Use should be stopped if pain, tingling, or numbness occurs.

Waiver & Indemnity

By using the Recovery Studio, members acknowledge and accept responsibility for their own health and safety. Eight Count, including its owners, staff, and affiliates, is not liable for any injuries, conditions, or losses that may occur through the use of recovery facilities, except where required by law.

Members also agree to cover any costs or claims made by third parties that arise from their use of the sauna, ice bath, or compression therapy equipment.